Warranty
1. Warranty Period
All LF Audio products come with a 1-year manufacturer warranty, effective from the date of purchase. To be eligible for warranty service, customers must provide a valid proof of purchase.
2. Coverage
Our warranty covers defects in materials and workmanship under normal use. This includes:
- Non-functioning components
- Other manufacturing defects
3. What Is Not Covered
The warranty does not cover:
- Damage resulting from improper use, accidents, or unauthorized modifications
- Wear and tear from normal use
- Products purchased from unauthorized resellers
- Lost or stolen items
4. Claim Process
To file a warranty claim, please follow these steps:
- Contact our customer service team at contact@lf-audio.com with your proof of purchase and a detailed description of the issue.
- Our team will provide instructions on how to send your product for assessment.
- Once we receive your product, we'll inspect it to confirm the defect and decide on the appropriate course of action (repair, replace, or return).
5. Limitations
LF Audio reserves the right to replace the defective product with a product of equal or greater value if the original product is discontinued or out of stock. Replacement products may be new or refurbished but will meet like new standards.
6. Legal Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
7. Contact Information
For any questions or concerns regarding the warranty policy, please contact us at:
- Email: contact@lf-audio.com